Terms and Conditions

Warehouse & Shipping
gentner design
2847 W 47th Place
Chicago, IL 60632 USA

Payment & Pricing Terms
We accept payment by bank wire or company check.
Payment must be received in full before goods are shipped.
Shipping, Crating, Taxes and Duties not included.
Prices and policies are subject to change without notice.

Exchange Policy
Goods that are damaged or defective at the time of receipt can be exchanged for the same goods provided written notification is received within two business days from the time of receipt detailing the condition of the material.

Due to the handcrafted nature of the pieces, slight variations and imperfections may occur. Such attributes add to the unique character of each piece and will not be considered defects.

We reserve the right to alter, without notice, any of the products in our catalog, and to make aesthetic and technical improvements to them.

All sales are final and no refunds or returns.

Orders cannot be canceled for any reason.